Please read these Terms & Conditions carefully before using the 9apps platform. By registering an account or accessing any part of 9apps, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and 9apps ("the Platform," "we," "us," or "our") governing your access to and use of the 9apps online casino and sports betting platform available at 9apps.vu and any associated subdomains, mobile applications, or related services. By creating an account, depositing funds, or otherwise accessing any feature of 9apps, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
As used throughout these Terms, the following definitions apply:
2.1 Minimum Age. You must be at least 21 years of age to register an account or participate in any gambling activity on 9apps. This requirement is mandated by PAGCOR regulations and Philippine law. By creating an account, you confirm and warrant that you are 21 years old or older.
2.2 Age Verification. 9apps reserves the right to request proof of age at any time. If you cannot provide satisfactory age verification documents when requested, 9apps may suspend your account and withhold pending withdrawals until verification is complete. Where age verification fails, 9apps will close the account and return the original deposited amount after deducting any winnings derived from play.
2.3 Geographic Eligibility. 9apps primarily serves players in the Philippines. You are solely responsible for determining whether online gambling is legal in your jurisdiction. Players accessing 9apps from Restricted Territories do so in violation of these Terms and may have their accounts closed.
2.4 Competence. You must not be under guardianship and must be legally competent to enter into binding agreements. Persons who have voluntarily self-excluded from gambling activities, or who are excluded by court order or regulatory mandate, are not eligible to use 9apps.
3.1 Single Account Policy. Each individual may hold only one (1) 9apps account. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.
3.2 Accurate Information. You must provide accurate, complete, and current information when registering. This includes your full legal name, date of birth, address, and valid Philippine mobile number or email address. Providing false or misleading registration information constitutes a material breach of these Terms.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your 9apps login credentials. You must not share your password with any third party. 9apps will not be liable for any loss or damage arising from unauthorized access to your account that results from your failure to maintain credential security.
3.4 Account Non-Transferability. Your 9apps account is personal to you and may not be transferred, sold, or assigned to any other person. Funds in your account may not be transferred to other players' accounts.
3.5 Know Your Customer (KYC). 9apps is required by PAGCOR regulations and anti-money laundering (AML) laws to verify the identity of its players. You agree to provide requested KYC documents (government-issued ID, proof of address, payment method verification) promptly upon request. Failure to complete KYC verification may result in the suspension of withdrawal privileges.
4.1 Accepted Methods. 9apps accepts deposits via GCash, Maya (PayMaya), GrabPay, BPI, BDO, Metrobank, 7-Eleven, and USDT. The availability of specific payment methods may vary. All deposits must originate from a payment method registered in your own name.
4.2 Minimum Deposit. The minimum deposit amount is ₱100. Minimum amounts for specific payment methods may differ and will be displayed at the time of transaction.
4.3 Currency. All transactions on 9apps are conducted in Philippine Peso (₱) unless explicitly stated otherwise. Deposits made in other currencies will be converted at the applicable exchange rate at the time of the transaction.
4.4 Deposit Processing. GCash and Maya deposits are credited to your 9apps account balance instantly upon confirmation. Bank transfer and other deposits may take longer depending on the payment provider. 9apps is not responsible for delays caused by third-party payment processors.
4.5 No Credit Deposits. 9apps does not offer credit facilities. All gambling must be conducted with funds that you have deposited from your own financial resources. You must not deposit funds that you cannot afford to lose.
5.1 Processing Time. 9apps targets a withdrawal processing time of 1–2 hours for GCash and Maya requests, subject to completion of identity verification and compliance checks. Bank transfer withdrawals are processed during Philippine banking hours and may take up to one business day.
5.2 Minimum Withdrawal. The minimum withdrawal amount is ₱200, unless otherwise specified for a particular payment method.
5.3 Withdrawal to Own Account. Withdrawals will only be processed to a payment account registered in the same name as your 9apps account. Third-party withdrawals are strictly prohibited.
5.4 KYC Requirement. 9apps may require identity verification documents before processing any withdrawal. Withdrawal requests will be held pending KYC completion. This is a PAGCOR compliance requirement and is non-negotiable.
5.5 Bonus Wagering. Withdrawal of funds that include Bonus Funds or winnings derived from Bonus Funds is subject to applicable wagering requirements. Withdrawals requested before wagering requirements are met may have Bonus Funds and associated winnings forfeited.
5.6 Right to Withhold. 9apps reserves the right to withhold or delay withdrawal processing if there is reasonable suspicion of fraud, money laundering, or violation of these Terms, pending investigation.
6.1 Bonus Terms. All bonuses and promotional offers are subject to specific terms and conditions published at the time the promotion is announced. General bonus terms in this section apply to all promotions unless the specific promotion terms state otherwise.
6.2 Wagering Requirements. Bonus Funds must be wagered a specified number of times before they or associated winnings may be withdrawn. The applicable wagering multiplier is stated in each promotion's individual terms.
6.3 One Bonus at a Time. Unless explicitly stated, only one active bonus may be held at any time. Depositing while a bonus is active may affect wagering requirement calculation.
6.4 Abuse and Exploitation. 9apps reserves the right to cancel any bonus and void associated winnings if it determines, in its sole discretion, that a Player has exploited bonuses in a manner inconsistent with the spirit of the promotion, including through coordinated play, arbitrage strategies, or use of multiple accounts.
6.5 Expiry. Bonus Funds and associated wagering requirements expire within the period specified in the promotion terms. Expired Bonus Funds will be removed from your account balance without notice.
7.1 Game Availability. 9apps reserves the right to add, modify, or remove any game from its lobby at any time without prior notice. Game availability may vary by jurisdiction or player account status.
7.2 Random Number Generation. All non-live casino games on 9apps use certified Random Number Generator (RNG) technology provided by the respective game developer. RNG systems are subject to regular third-party audits. Return-to-Player (RTP) percentages for each game are available in the game's help section.
7.3 Disconnections. In the event of a disconnection during gameplay, 9apps' systems will record the game state at the point of disconnection. Bets already placed will be settled in accordance with the game's rules. 9apps is not liable for losses incurred due to internet connectivity issues on the Player's end.
7.4 Malfunction. In the event of a game malfunction, 9apps reserves the right to void affected bets and return stakes to Players. Winnings derived from a malfunction will not be honoured.
The following conduct is strictly prohibited on 9apps:
9apps reserves the right to take any action it deems appropriate against Players engaged in prohibited conduct, including immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities.
9.1 By 9apps. 9apps may suspend or close a Player's account at any time, with or without prior notice, if it determines that the Player has breached these Terms, engaged in prohibited conduct, or if required to do so by PAGCOR or any applicable law or regulation.
9.2 Forfeiture. Upon closure of an account for breach of these Terms, 9apps reserves the right to forfeit all funds in the account, including deposited amounts, where such forfeiture is permitted by PAGCOR regulations and applicable law.
9.3 By Player. Players may request closure of their 9apps account at any time by contacting the support team via live chat or email. Account balances at the time of voluntary closure will be returned to the Player's registered payment method, subject to KYC verification and any applicable wagering requirements.
9.4 Dormant Accounts. An account that has had no login activity for a period of twelve (12) consecutive months will be considered dormant. 9apps reserves the right to deduct a monthly inactivity fee from dormant accounts, as disclosed in the fee schedule published on the platform. Players will be notified by email before inactivity fees commence.
10.1 Commitment. 9apps is committed to promoting responsible gambling and preventing problem gambling among its users. Gambling should be an enjoyable form of entertainment, not a means of generating income or escaping personal problems.
10.2 Self-Exclusion. Players who believe they may have a gambling problem may request self-exclusion from 9apps at any time. Self-exclusion requests can be made through account settings or by contacting the 9apps support team. Self-exclusion periods range from 30 days to permanent exclusion.
10.3 Deposit Limits. All Players may set daily, weekly, or monthly deposit limits through their account settings. Requests to decrease a limit take effect immediately. Requests to increase a limit are subject to a 48-hour cooling-off period.
10.4 Age Verification. 9apps will use all reasonable means to verify that underage individuals are not using the platform. Any account found to belong to a person under 21 years of age will be immediately closed.
10.5 Assistance. If you are concerned about your gambling behavior, we encourage you to contact the 9apps responsible gaming support team or seek external assistance from recognized problem gambling help organizations.
11.1 Ownership. All content on the 9apps platform, including but not limited to software, games, graphics, logos, trademarks, text, and user interface designs, is the intellectual property of 9apps or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
11.2 Limited License. 9apps grants you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal, non-commercial entertainment purposes, subject to these Terms. No other use is permitted without the prior written consent of 9apps.
11.3 Restrictions. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the 9apps platform without explicit written authorization from 9apps.
12.1 "As Is" Basis. The 9apps platform is provided on an "as is" and "as available" basis. 9apps makes no warranties, express or implied, regarding the platform's availability, accuracy, reliability, or fitness for a particular purpose.
12.2 Exclusion of Consequential Damages. To the maximum extent permitted by Philippine law, 9apps shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform, including but not limited to loss of winnings due to technical malfunction, service interruptions, or unauthorized account access.
12.3 Maximum Liability. 9apps' maximum aggregate liability to any Player for any claim arising under these Terms shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the claim.
12.4 Third-Party Services. 9apps is not responsible for the acts or omissions of third-party payment processors, game providers, or other service providers. Your use of third-party services connected to 9apps is subject to those providers' own terms and conditions.
13.1 Right to Amend. 9apps reserves the right to amend, modify, or replace these Terms at any time. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
13.2 Notification. Material changes to these Terms will be communicated to registered Players via email or a prominent notice on the platform. Where required by PAGCOR regulations, revisions will be submitted to PAGCOR for review before taking effect.
13.3 Continued Use. Your continued use of 9apps following publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the platform and may request account closure in accordance with Section 9.3.
14.1 Governing Law. These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
14.2 PAGCOR Jurisdiction. As a PAGCOR-licensed operator, 9apps is subject to the regulatory oversight and dispute resolution mechanisms established by PAGCOR. Players may escalate unresolved disputes to PAGCOR through official channels.
14.3 Informal Resolution. Before initiating any formal dispute process, you agree to contact 9apps support and allow 9apps thirty (30) days to attempt to resolve the dispute informally.
14.4 Venue. For disputes not resolved through PAGCOR or informal means, the parties submit to the exclusive jurisdiction of the appropriate courts located in Metro Manila, Philippines.
If you have any questions, concerns, or complaints regarding these Terms or the 9apps platform, please contact us through the following channels. All inquiries are handled in English and Tagalog, 24 hours a day, 7 days a week:
For regulatory matters or to escalate a dispute, you may also contact PAGCOR directly through their official government channels.
By accessing 9apps you confirm you are 21 years or older and agree to these Terms & Conditions. GCash deposits from ₱100. Winnings paid out in 1–2 hours.